EVERYBLANK / Help & information

Returns & refunds

Unpersonalized tees

Contact us within 14 days of receiving your order if you wish to return an unpersonalized tee. Applicable consumer rights are not limited by this policy. A plain tee does not become personalized just because it is prepared to order.

Personalized tees

Products made with your uploaded artwork are generally excluded from change-of-mind returns where the law permits. This does not remove your rights if an item is faulty, incorrect or not as described.

How to request help

Use our contact form and include your order number, the item and the reason for the request. For a faulty or incorrect item, explain the problem so we can arrange the appropriate solution.

Do not send a return to our Hong Kong company office. Wait for the correct return instructions.

Return instructions

We will provide the return address and explain the shipping arrangements for your request. Contact us before sending the item so it reaches the correct destination.

Refunds

Refunds are issued to the original payment method. We will confirm the refund amount and explain any return steps by email. Refunds are processed within the time limits required by applicable law; the time for the credit to appear depends on your payment provider.

Email: contact@everyblank.com.